Empowering employees to use their smartphones at work has become imperative for retailers and foodservice providers. Why? Frontline employees will use their personal devices at work, whether you’ve encouraged them to or not.
By empowering your frontline employees to use their devices as a workplace tool, you’ll unlock benefits such as improved customer service, increased productivity and sales, valuable employee feedback, better employee retention, and increased employee engagement.
The first step in getting there is through the design and implementation of a great ‘bring your own device’ (BYOD) policy. We’ve created a guide to walk you through the steps, with a BYOD policy template included.