Employee Communications customer experience

Closing the Customer Experience Gap in Telecoms

Last week, I had the privilege to chair the first day of the CX Exchange for Telecoms event in London. This event brings together a forward-thinking g...

Enterprise Mobile Future of Work BYOD

The Mobile Disconnect: Why Your Organisation Should Be Worried

In today’s society, everything is connected; from the Internet of Things to ever-present social media, every device and every person are in constant c...

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